Terms & Policies

 

Terms & Conditions

Please read through the terms and conditions on our website thoroughly before enrolling. When enrolling as a student of The Yoga Ground you agree to the terms and conditions as laid out on The Yoga Ground website www.theyogaground.com. 

GENERAL

  1. All purchases of services (classes, workshops, events) are non-refundable.

  2. Purchases of products are only refundable in new and unused condition up to 10 days after purchase.

  3. All students must have a unique online account associated with a unique email address. Friends and family members may not share the same email address.

  4. Because The Yoga Ground’s rates are already much less expensive than all other studios in the area, no discounts will be given on class packages, intro offers, or unlimited packages.

  5. Every effort is made to hold class on time. The schedule is subject to change without prior notice. Please check the online schedule for the most up-to-date schedule. The Yoga Ground is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.

  6. Please arrive at least ten minutes before class.

  7. Please check in at reception before each class.

  8. Payment must be made upon booking. No students will be permitted to sign-up for a class, workshop, or event as unpaid unless it is a free or donation based class. Unpaid classes or membership payments will be back-charged.

  9. The Yoga Ground is not responsible for the safekeeping of your personal belongings.

  10. The front doors will be locked 5 minutes into every class. For safety reasons, no one 5 or more minutes late for class is permitted entry and leaving class early is strongly discouraged.

  11. You agree that you have been examined by a qualified medical practitioner within the past six months and have been found by such practitioner to be in good physical health and physically able to perform all yoga classes.

  12. It is the responsibility of the student to notify teachers of any previous injury, illness, or conditions that may impact their practice.

  13. Classes at The Yoga Ground may be physically strenuous and you voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death.

  14. You will follow all instructions given to you by The Yoga Ground teachers and you acknowledge that any failure to do so will be at your own risk and may cause injury.

  15. In attending classes at The Yoga Ground, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against The Yoga Ground or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.

  16. The Yoga Ground reserves the right to refuse entry.

  17. Prices may increase from time to time to reflect increases in cost and benefits.

  18. Terms, Conditions, and Fees are subject to change without prior notification.

  19. By booking into a class you automatically agree to the above terms & conditions.

 

CLASS CANCELLATIONS & BOOKING ETIQUETTE

  1. If you do not show up for a class, you will not be charged for it and you will be removed from the class. If there is an exception to this rule, it will say so in the description of the class as well as at the time of purchase. For these exceptions you will be fully charged for a class that you sign-up for and do not attend or the class will be removed from your package. Students with unlimited packages will be charged the single drop-in rate for no-showing to a class under these terms.

  2. Workshop and event cancellations must be made 24 hours prior to the start of the reserved workshop or event. If you do not attend or cancel within 24 hours of start time, you will be fully charged for the workshop and will not be able to use the credit for a future workshop.

  3. Workshops, events and trainings are non-refundable.

  4. Credits will not be provided for enrollments canceled by student.

  5. Please cancel if you are unable to attend a class or workshop  to make your space available to others.

Yoga Classes

  1. Gear to bring: mat, towel, and water bottle.  If you do not have a mat you can rent one for $2. Water can be purchased for $2 or you can fill your own water bottle for free from our filtered cooler.

  2. No shoes are allowed in the yoga studio space.

  3. No cell phones are allowed in the yoga studio space.

  4. Please review Studio Etiquette in advance.

Class Packages With Set # of Classes

  1. Class packages that have yet to be used may have the amount of the package transferred to an account credit or a different package as long as any difference is value is paid upon transfer

  2. 10 Class Packages will expire 6 months after first use.

  3. 5 Class Packages will expire 3 months after first use.

  4. Class packages may be shared between students.  The same expiration dates apply to shared packages.

Unlimited Packages

  1. Unlimited weeks, months and years may not be shared.

  2. Unlimited months expire 30 days after activation.

  3. Unlimited years expire 365 days after activation.

  4. Unlimited packages that have yet to be used may have the amount of the package transferred to an account credit or a different package as long as any difference is value is paid upon transfer.

Introductory Offers

  1. Introductory week or month specials are only available to brand new students, no matter how long it has been since you have been to a class at The Yoga Ground.

  2. You must choose to purchase the Intro Week OR the Intro Month. You are not able to purchase both. Only one per student is permitted.

  3. Introductory week expires 7 days after you use your first class (example: Monday-Sunday, Saturday-Friday, Sunday-Saturday).

  4. Introductory month expires 30 days after you use your first class.

  5. All promotions are non-transferable and non-returnable and cannot be shared.

  6. Clients found to be buying the Intro offer more than once will be suspended and charged any additional class costs they may have incurred.

 

Monthly Auto-Renew Memberships

  1. Monthly auto-renews cannot be shared.

  2. You will be charged $99 on the same day of each month for your auto-renew.

  3. There is a 2-month minimum commitment for your auto-renew. You will be charged monthly after the first 2 months until you cancel your membership in writing by emailing kristen@theyogaground.com.

  4. Membership fees will automatically be charged to your credit card.

  5. You can update or change your credit card in your online account or in studio.

  6. Auto-renews can be frozen up to 2-months per calendar year (January-December) unless you have a note from a doctor. Your subsequent monthly auto-payment will shift forward by a commensurate number of calendar days. Pause requests must be in made in writing by emailing kristen@theyogaground.com. Please allow 48 hours to process request.

  7. You cannot pause your membership during the first 2-months of your membership.

  8. After 2-months, your auto-renew can be cancelled at any time with 30 days advanced notice in writing by emailing kristen@theyogaground.com. If you cancel, you may lose your existing rate.

  9. If your billing date is less than 30 days from your notice date, you will be charged for one final month.

  10. If your monthly auto-payment fails for any reason, then your membership may be cancelled and/or you may be assessed a fee.

  11. It is your responsibility to ensure there are sufficient funds available to cover the monthly auto-debit. Should a payment be declined for any reason, The Yoga Ground reserves the right to process payment at any time to settle any debt owed.

  12. The Yoga Ground is not responsible for additional bank fees that you may incur from your bank. Bank fees are under the terms and conditions of contractual agreements that lie between you and your bank.

  13. If auto-debit payments fail for 2 payments or more, The Yoga Ground may cancel the membership and you will be ineligible to sign-up for an auto-renew membership in the future.

  14. All account debts must be settled before cancellation of membership can be finalized, this includes all late cancellation and no show fees incurred.

  15. We reserve the right to cancel memberships. 

 

GIFT CARDS 

  1. Gift cards can be redeemed for classes, workshops, programs, account credit, and/or retail purchases.

  2. Gift cards can be purchased and sent electronically through our online store or in-studio.

  3. Gift cards are non refundable and not redeemable for cash.

 

Additional Questions? Please email kristen@theyogaground.com

    

Privacy Policy

Read very carefully: 

Who Are We?

Kristen Brunello, owner of The Yoga Ground LLC. Website: www.theyogaground.com. Email: kristen@theyogaground.com

Who do we contact?

The Yoga Ground LLC and www.theyogaground.com will only contact individuals who specifically give us consent. Consent may be given by contacting us through our website, creating an account on MindBodyOnline, text message consent through Frederick, or by purchasing one of our products or services.

What information do we collect and where is it stored?

Personal Data:

  1. Your first name, last name, phone number (optional), and e-mail address as provided by you contacting us through www.theyogaground.com.

    1.  This information is stored in:

      • Google: If you provided us with your first name, last name, e-mail address, and phone number by filling out the contact us form on our website, your information is collected and stored on The Yoga Ground’s GoogleDrive on Google. Click here for Google’s Privacy Policy.

        • Your information can only be accessed by Kristen Brunello.

  2. Your full name, postal address, cell phone, email address, emergency contact name and phone number, and date of birth, provided by you when registering to schedule and purchase classes at The Yoga Ground on MindBodyOnline.

    • This information is stored on MindBodyOnline. It is used as a way to contact you about account issues and promotions, and as a means of providing safe service to you. Click here for MindBodyOnline’s privacy policy.

    • Your Information can be accessed by Kristen Brunello and the front desk staff at her studio.

    • If you would like any of your information deleted, please email kristen@theyogaground.com

    • You may be asked to store your credit card information. This will be completely voluntary and used to more easily sell you services from The Yoga Ground.

    • If you subscribe for the monthly auto-renew you will be asked to give consent to store your credit card information for future billing. Should you ever cancel your auto-renew, you can email kristen@theyogaground.com to delete your stores information.

All such information is strictly protected and used only for delivering the content and products the user has signed up for or purchased. This information is never used for other purposes and is never shared with 3rd parties for their own use. This data can be deleted at the request of the consumer as long as it is in compliance with the signed contract.

Processors/Vendors Used Who Collect Information:

Kristen Brunello and www.theyogaground.com, uses some processors/vendors to run as a business. These include:

1.    MindBodyOnline to create account, schedule classes, make purchased, and collect automatic payments.

2.    Frederick to create emails and promotions.

3.    Squarespace to host our website.

4. GoogleDrive to store email lists

www.theyogaground.com does not share your information with these processors/vendors. Information will only be provided to these processors by YOU in order to sign-up at these sites. The information collected by these processors is stored by them. Click the links to be taken to the privacy policies of the associated processors.

Existence of Individual rights:

As a consumer of products and services offered by Kristen Brunello and www.theyogaground.com, you have the right of:

  • Access to your personal data – to know what data is stored where.

  • To correct personal data where it is incorrect or incomplete

  • To delete personal data as long as it is not necessary to uphold your signed contract

  • Restrict/suspend processing of personal data in compliance with your signed contract

  • Complain to a supervisory authority

  • Withdraw consent at any time unless doing so goes against what was agreed upon in your signed contract

  • Object to processing in compliance with your signed contract

Anonymous Usage History (non-Personal Data)

This information is strictly limited to the history of activities that you engage in while on our site. It does NOT include any personally identifiable information (PII).

The purpose of this information is to improve your experience.

For example, by storing the fact that you have already taken the free recovery archetype quiz, we don’t need to have that pop-up appear again.

There is a small subset of this history that we use with 3rd parties, such as Google or Facebook, for the purpose of measuring and improving the efficacy of advertising campaigns.

Some of these third parties, aggregate such information across many websites. This allows them to identify users who are more likely to be interested in specific offerings like fashion, sports, education and so on. Please see the privacy policies of Google and Facebook for more information.

What are cookies and how do we use them?

Cookies: Like many other commercial sites, our site utilizes standard technologies called "cookies" and clear GIFs to collect information about how our Site is used. A cookie is a small data text file, which a website stores on your computer's hard drive (if your web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a website recognize a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a website other than the one that set the cookie. A cookie cannot pass on a computer virus or capture any of the Personally Identifiable information. There are ways of turning cookies off on your computer. If you do this, it could impact your experience on websites.

Disclaimer

This policy may be changed at any time at Kristen Brunello and www.theyogaground.com's discretion. If we should update this policy, we will post the updates to this page on our Website. This policy was revised December 28, 2018 in order to be GDPR compliant.

For more information, to make a complaint, to ask questions, or delete your data please contact:

Kristen Brunello, kristen@theyogaground.com